Our Safety Mission

Our Mission for a Responsible Return to COVID Safe Tourism

We are taking careful steps to look after our guests who trust us with their travels, as well as our valued providers who are also faced with economic repercussions as a result of the pandemic.

AS A MEMBER OF the Adventure Travel Trade Association, we follow the Adventure Travel COVID-19 Health & Safety Guidelines

Our objective is to provide a safe option for travelers who have chosen our company, as well as a means to continue to collaborate within the region to ensure Patagonia’s future as a sustainable travel destination. It is crucial not only for our company, but for tourism itself to adapt to the Covid industry. We have carefully considered the importance of our new safety standards and policies so that our guests feel safe, comfortable, and confident in their decision to travel with us! Click the link below to read or download our company protocols.

CHILE NATIVO COVID-19 OPERATIONS & MITIGATION PLAN

REVIEW SPECIFIC ACTIVITY GUIDELINES BELOW:

Trekking          Camping        Cycling        Wildlife Experiences

Destination Travel Information

CHILE TRAVEL RISK & SAFETY GUIDELINES

Each traveler should first consider any current travel restrictions to Chile and check the current COVID-19 situation. At any time, travelers may get the most up-to-date data on COVID-19 in Chile including daily & epidemiological reports through the country’s interactive COVID-19 Territorial Viewer. Anyone planning to travel to Chile should also review Chile’s Paso a Paso website which provides step-by-step protocol details specific to Chile’s strategy to face the pandemic according to each region throughout the country.

VISIT OUR BLOG TO READ THE LATEST INFORMATION REGARDING REQUIREMENTS FOR ENTERING CHILE.

SY Joyce Kan
SY Joyce Kan
2023-03-07
Amazing trip! We joined the Torres Del Paine 7 day O trek tour - note that this tour is not a complete O Trek but skipping the part from Camp Frances to Las Torres, which worked in our favour as our holiday is limited and we won’t miss much. Our guide, Debbie was knowledgeable and amicable, and very passionate about hiking. Unfortunately I fell sick during the hike and wished to leave a day earlier than planned. Debbie and Chile Nativo quickly rearranged transportation for us and was very helpful. Throughout the whole process Chile Nativo was very responsive. We had a memorable journey and I would highly recommend Chile Nativo.
Jim Garvin
Jim Garvin
2023-03-02
Fantastic experience! We were booked with Chile Nativo via Swoop and had a wonderful experience. Our guides, Tim & Lucile, were awesome. We really enjoyed their company. They were very knowledgeable about the region (the history, animals, landscape, etc). Highly recommend.
Olivia Evans
Olivia Evans
2023-02-15
I booked the independent, self-guided Torres Del Paine trek with Chile Nativo’s help and was so glad I did. When I looked to book on my own, everything was all reserved in Torres Del Paine and Chile Nativo was the only agency that could help me find a spot still. To still be able to go on the trip when I wanted to go, to not have to spend so much time planning all the logistics, to get a local’s recommendations on the best way to do the trek…but STILL get to do the trek on my own was amazing and worth every penny. In particular Paolina at the agency was incredibly helpful. I would recommend this agency to anyone looking to hike in Torres del Paine.
Chiloe Natural (chiloenatural)
Chiloe Natural (chiloenatural)
2023-02-10
Serious, professional, and friendly Tour Agency in Puerto Natales that will cater your needs in Patagonia and Torres del Paine.
Kevin Jobst
Kevin Jobst
2023-01-27
Hiking in Torres with Pepa is like walking with your smartest and wisest friend. She has an incredible depth of knowledge in everything from mycology to government, from geology to history. She is fiercely passionate about conservation and our planet and has dedicated her life to making our world a better place. Our two porters Filipe and Bastian were both incredibly strong and highly professional. Always in the know on where to set up the tent, they picked the best spot in every site we were at. Also, they were an absolute blast to hang out with after the long days hiking. I cannot recommend this particular team highly enough and if you are passionate about the environment, making the world a better place, learning everything there is to know about glaciers, mushrooms, Patagonia, the history of Chile, magma intrusions and edible berries request them by name. Thank you to all three of you for making our experience so special and I hope our paths cross again.
Brad Smith
Brad Smith
2023-01-15
Our Torres Del Paine Plus trip was fantastic! A great crew of newly-made friends, guided by Izabella “La Professora”, on a journey beyond expectations. What a great time, a balance of hiking and touring. DO NOT miss the pumas!!! I will definitely go with the Chile Nativo team again, and thanks to Nestor & Juan too!
Senga Simpson
Senga Simpson
2023-01-09
Excellent service. Thank you Vicky
Lukas Winegarner
Lukas Winegarner
2022-11-28
Camilo is ledged! Chile Nativo is extremely experienced and knowledgeable - I would highly recommend booking directly through them. We were a group of 8 doing the O 7 day hike and everything was great! Thanks to Camilo & Tomas and all of our porters!

OPERATION OFFICE

Monday – Friday
9 am to 1 pm / 3 pm to 7 pm
Saturday: 9 am to 1 pm

+56 61 2411835

SALES OFFICE

Monday to Friday
9 am to 2 pm / 3 pm to 7 pm

🇺🇸  +1 800 6498776
🇨🇱  +56 61 2691391

 
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