Why travel with us?

Chile Nativo Travel is an active travel tourism company based in Chilean Patagonia specializing in private, small group and tailor-made programs designed with hands-on experiences and a unique connection to community & culture. As a dedicated team of local experts and professionals – it is within our philosophy to ensure a sustainable future for Patagonia’s pristine destinations by supporting local community-based economies, setting high operation standards, and giving back to the regions where we operate.

Since 2001 we have been taking travelers to pristine wildernesses of Tierra del Fuego, Torres del Paine, Aysén, Navarino Island and other unearthly corners throughout Chile’s extreme south. When it comes to creating active programs in Patagonia, our innovation, knowledge, detailed eye and years of experience make us true trail blazers in our region & field.

DISTINCT DIFFERENCES SET US APART:

WE KNOW LOCAL
– Our headquarters is in Puerto Natales – the gateway to Torres del Paine
– We work with the best local professional guides
– Small group departures – a maximum of 8 guests per group

WE GIVE BACK
– We donate USD$ 15 for each guest to the Torres del Paine Legacy Fund
– We work with local communities, buy local, & support small businesses in our region
– We proudly sponsor 2 rural schools in Cerro Castillo & Estancia Cerro Guido
– We have declared a #ClimateEmergency, publishing our first Climate Action Plan in partnership with Tourism Declares

WE SET HIGH STANDARDS
– Accredited by the Chilean National Tourism Bureau SERNATUR
– Recipients of the Quality Tourism Seal (Sello Q)
– Member of the Adventure Travel Trade Association (ATTA) since 2011
– Awarded 50 Tours of a Lifetime by National Geographic in 2014
– Named Best of Travel by Outside Magazine in 2015
– Official Suppliers of Ruta de Los Parques de la Patagonia
– Our founder, Gonzalo Fuenzalida, is the ATTA Ambassador for Chile & was selected in 2021 as one of the Top 5 Chileans Creating Future
– COVID Conscious Company! Check out Our Safety Mission

OUR VALUE STATEMENT:
Chile Nativo is dedicated to providing top notch service, excellent outdoor programs, and a continued commitment to ensure Patagonia’s future as a sustainable travel destination.

What people say about us

My husband and I visited Torres del Paine 20 years ago and we decided, after our trip to Antarctica, to spend some more days in Chile to try to see Pumas and also to see again one of the best natural parks in the world.. We succeeded and thanks to the trackers and to Santiago Parada, our guide, we had the opportunity to see 5 Pumas eating a Guanaco they had hunted as well as seeing them interact with each other. We spent around three hours taking pictures and enjoying being with them. It was an amazing trip.

Puma Tracking, Fabrizia, Italy, February 10, 2023

Excellent! Learning-filled, Challenging, The Best. The two guides were knowledgeable about the same things that I wanted to learn about: Geology, Birds, Plants, Culture. They did Chile proud!

Paine Big Circuit, Bruce Johnson, USA, February 4, 2023

It was like having a “Rick Steves” trip to Patagonia – the flexibility to customize, our small group of friends – we were able to interact with the culture in meaningful ways (like attending a rodeo we happened to be in town for one day) and had knowledgable guides and our amazing driver Luis. Thanks for making it a special trip — it was too short!!! The ranch house at Tercera Barranca was delightful and cozy- what an astounding view! The Riverside camp also was very comfortable. We really enjoyed how knowledgeable Tim Connelly was and how he and Valentina collaborated to make sure we all had an awesome time. The trip felt bespoke and everyone’s needs were met. I’m sure Chile Nativo is aware that Tim is outstanding- it was really nice to nerd out with him ask questions about biology, geology and he was able to answer them! We would come back to have Tim be our guide. 

Rosemary Son, USA, January 8, 2023

I will be recommending CN forever! Your staff never let me down from beginning to end.Unexpectedly great meals at the lodge, the yurts were great and right on the river. Bathrooms not the best (but it’s camping), excellent transportation which turned out to be a vital part. We were lucky to have a group of people that got along great, hiked well together, no whining. The guide was fantastic, the location of Torres del Paine unbelievably beautiful, the pumas!

Brad Smith, USA, January 8, 2023

Our guides Cris and Gabriel were the highlight of the trip; they taught us about the local wildlife, plants, history of the region, were laid back, kind and super easy to get along with. They are clearly both very experienced and we all felt safe being with them on the trails. They are the best!!

Diana Ramirez, USA, December 5, 2022

Great nature, good guide and horses, top holiday!

Estancias & Glaciers, Rene Renders, Netherlands, December 5, 2022

Incredible experience completing the 5 Day W trek with Chile Nativo this November. Our guides Camilo & Valentina were exceptionally knowledgeable, professional and fun, making the whole experience truly memorable. I can’t recommend this tour enough to those interested in checking out Patagonia and Torres del Paine. The views were outstanding and our guides made us feel safe, while also making accommodations as needed based on the groups fitness & dietary restrictions. From the moment we reached out to enquire about the tour the company was very responsive, answering all of our questions and making sure we felt comfortable with the experience. Thanks for everything!

W Trek, Alex C., USA , November 9, 2022

Camilo is legend! Chile Nativo is extremely experienced and knowledgeable – I would highly recommend booking directly through them. We were a group of 8 doing the O 7 day hike and everything was great! Thanks to Camilo & Tomas and all of our porters!

Paine Big Circuit, Lukas Winegarner, USA , October, 2022

Patagonia was the highlight of our travels and it was Chile Nativo’s guidance that made it so special.
Thanks again for all your help!

Greg & Cindy Forbes, Nova Scotia, CAN, October 12, 2022

My wife and I worked with Chile Nativo to schedule a self-guided W-Trek for October 2022 with a private room in the refugios along the route. They also scheduled follow on days at the Hotel Lago Grey and a kayak excursion (Kayaks sin Fronteras), and horseback riding (Pingo Salvaje). We couldn’t have been happier with the communication and assistance – the trip exceeded our expectations and the transfers from Punta Arenas to the park and back were well managed as well. It helped that we had great weather, but Chile Nativo handled all of the details and any complications that arose while providing us with everything we needed for a successful trip! Thank you!

Independent W Trek, Robert Davis, USA , October, 2022

I completed the W Trek with Chile Nativo this past September as part of a guided group.

Our guides were incredible – extremely knowledgeable, friendly, passionate and amazing at leading a group of adventurers efficiently and professionally. The gear provided by Chile Nativo including sleeping bags, tents, and mats were top-notch. I enjoyed some of the most beautiful trekking I have ever experienced on this tour, and don’t even get me started on the food we enjoyed along the way – just wow!

There were issues with my flights on arrival, and Chile Nativo dealt with this curveball like true stars – making the necessary changes to get me where I needed to be to join the group on arriving a day late.

Hats off to the entire Chile Nativo team – I can’t recommend this company highly enough!

W Trek, Nadine Gravis, USA , September, 2022

This was the second time Pelin guided us. In both, she did a great job, being very professional, attentive and friendly. I have already done tailor made trips with Chile Nativo and I intend to do many more!

Tailor Made Trip, Flavio Haddad, Brazil , February 23, 2022

Start-to-finish a great trip. Spectacular scenery. Great guides. Attentive, resourceful and effective responses to on-the-fly changes (e.g., the ferry crossing General Carrera was cancelled – Mary immediately arranged for a car to drive us the 7 hours from Cerro Castillo to Chile Chico). It was awesome! My second Chile Nativo trip and awaiting another one in 2023!

Aysén Trekking, Adam B., USA, January 28, 2022

I did a three day hiking trip. 2 days were light hikes and the third day was to the Towers. Stayed at Serrano Camp Site. I had problems getting into the country due to COVID testing and whoever rearranged my schedule did a good job. Gaby (our guide) had a great personality and was very knowledgeable about the area and the hikes. I was slower than others in the group and she stayed with me. I really appreciated that. She was awesome!

Fast Track W, Cheryl B., USA, January 25, 2022

We had a fantastic experience. Everything ran so smoothly and it was perfectly orchestrated. There was literally no hiccups and Chile Nativo was so great at answering all of our questions and making sure we felt comfortable with every detail and aspect of our trek. Excellent communication, endlessly patient with my questions.

Independent W Trek, Corey Green, USA, January 2, 2022

Natural, neat, native! Our guide Camilo was fantastic. His passion for the park and the people in the region was clear. He was able to adjust between English and French and Spanish with ease. He spoke honest from the heart. Good cook too. The little things like extra coffee and mustard were spectacular.

Paine Big Circuit, Keegan V., USA, January 2, 2022

We did our own itinerary and did not use guides. Chile nativo helped with accommodations and van support. When travel difficulties twice caused a change of plans, Chile nativo was able to arrange alternate transportation. Communication was excellent, as well as response to our difficulties.

Tailor Made Trip, Hoffman Family, USA , December 17, 2021

What a trip, great. I would have liked to run with a group, which did not work out on my dates. I was very happy to have gone on the self-guided W Trek. You guys were great. Everything was so uncomplicated and it worked out very spontaneously. This was certainly also due to the pandemic situation, but was very convenient for me. I will definitely be back….My best thanks to the whole team, you are doing a great job…Thank you, Boris “Ich komme jedes Jahr nach Chile und so werden wir uns wieder sehen” 🙂

Independent W Trek, Boris K., Germany, December 10, 2021

We enjoyed our trip a lot. The fact that there were very few visitors in the park, made the experience extra special. The tents provided by Chile Nativo were of great quality which we really appreciated, especially during the nights where there was a lot of wind. Our porters always made sure to have everything prepared at our arrival and packed up after we left. We really enjoyed their company. Big respect to them for the job they did! Camilo was hands down the best guide we have been hiking with over the past years. We feel privileged to have had the opportunity to hike Torres del Paine with him. Besides being an amazing guide, he is an all round great person. He genuinely cares about his team, guests and porters alike and even finds time to support people on the trail when they need help.

His love for Torres del Paine, the mountains and nature in general is very obvious and added an extra dimension to the hike. It means he is super knowledgeable about a huge range of topics not because he has to study these topics as a guide, but because he is interested in them and is passionate when talking about them.

Camilo has friends everywhere he goes and he seems to know everybody. After spending some days with him it’s obvious why. He is a great person that you can rely on, and to top it all off, he did an amazing job as a cook!

I would also like to give special thanks to Johana and Camilo for noticing that Saskia would have her birthday during the trip and for making sure to prepare a surprise for her to make the day even more special.

If we have the opportunity to return to Puerto Natales in the future it would be to go on another hike with Camilo.

Paine Big Circuit, Bas Q., CHILE , November 22, 2021

The itinerary was well planned, and the ability to adjust the activities to our needs was available. The office responded to all requests with speed, and our guide Nicholas was knowledgeable, respectful, and fun. Nicholas gave us the overview of the day, and set a pace that worked for our group. He had a vast knowledge of the region and proved an excellent communicator. He was always professional, respectful, and fun. He was clearly a leader among guides on the trail. He watched out for everyone. He set a pace that worked and keep us confident that the day would go well. Our experience with the all office personnel was very good. I requested many changes and the office made them all happen quickly! Chile Nativo provided the services promised, and responded to many requested changes with ease. The guide was exceptional in knowledge and experience. Our expectations were met and actually exceeded.

Guided W Trek, Greg, USA, March 14, 2020

Chile Nativo is a fantastic company that makes such a strenuous hike doable in a few days with all details taken care of. Had I not had food and gear ready for me after so much hiking, it would have been more difficult to fully appreciate the experience of being in blissful nature.

Independent W Trek, Olivia B., USA , March 12, 2020

We had a great time and Chile Nativo was very patient and helpful in getting us back home when the borders started closing.

Paine Big Circuit, Andersen, USA , March 10, 2020

I believe that Chile Nativo is very professional and has a lot of experience with trekking. It was very nice having guides and staff at Chile Nativo being fluent in English so I was able to get my questions answered.

Paine Big Circuit, Chris S., USA, March 9, 2020

The overall experience we had on the W-Trek tour exceeded our expectations and was the highlight of our 2-week trip! We thoroughly enjoyed the trip itinerary, hiking the various trails and getting to do different things (going on a boat, seeing glaciers, and seeing various wildlife). The camping experience was amazing! We enjoyed the comforts of heated yurts, warm showers, and restaurant quality food! The cooking staff was excellent, very entertaining and personable, great hospitality! The appetizers they prepared were some of our favorite dishes over our entire 2 week trip. The little touches like outlets, lotions, bed warmers, and staff friendliness made for a great stay! We would highly recommend this tour for someone interested in getting the full Patagonia experience. Great accommodations, great food, great people, and a once in a lifetime experience!

Fast Track W, Daniel T. & Family, USA, March 9, 2020

It was a very nice trip and everything run smoothly. Especially considering the current situation, we were very lucky to still enjoy it. It was very easy to do the reservation and it saved us a lot of time and headache.

Independent W Trek, Solvejg, Norway , March 5, 2020

The perfect way to see Patagonia for the short time. Everything was organised for us perfectly so literally all we had to do was turn up! Great guide who was able to show us the main sites but who also took us more off the beaten track too. For people who are very time poor even the reservation process was brilliant. Always very quick responses to our questions and helpful people at the end of our emails. Great guide, very friendly but also very professional. Felt very safe.

Fast Track W, Laetitia & Edward E., United Kingdom, February 28, 2020

We loved our self-guided trip through Torres del Paine. All of the arrangements were easy to follow and everything went smoothly. When there was a problem with the Grey Navigation, the Chile Nativo team were helpful and gave us good advice on how to proceed. Daniela was our main point of contact for the reservation and leading up to the trek. She was helpful and answered all our questions quickly.

Independent W Trek, Fionna T., United Kingdom, February 12, 2020

I want to thank you all for helping me achieve a lifelong dream to explore the most beautiful place in the world. I specifically want to thank Camilo for being an outstanding guide. He exceeded all of our expectations throughout our experience. He is obviously knowledgeable and highly experienced in all things Patagonia. He was patient and made me feel comfortable and confident on the trail, which meant a great deal as I am not as fast as usual being five months pregnant.

He gave quick and fun anecdotes about the surrounding areas (what peak that is, what bird that was, what trees these are, and the history of the region), which we loved. He was attentive and proactive to any pains we had (7 days of hiking without heavy training caused some aches), and had packed a lot of first aid that helped.

He went above and beyond with making us feel comfortable at camp, making us pre-dinner dishes and making sure we knew where and when we needed to be. He really was a “rockstar” of a guide. He’s amazing.

Gratefully,

Paine Big Circuit, Jess & Phil, USA, February 10, 2020

We have booked several trips in preparation of our holiday in Argentina an d Chile. Without any doubt your organisation is the most professional and empathic experience we had! World top !! They (guides) helped the less experienced hikers (myself) to surpass the harder parts. They were very well informed about the region. They kept a perfect balance between involving in conversations and keeping privacy. The little details (i.e. hot tea on a hike) were very much appreciated, those things help to make the difference. The free beer after a hike was great. If we plan to hike again in Patagonia you will be our first choice! An experience to remember for many years to come!

Fast Track W, Phillip V., Belgium , February 8, 2020

Nico struck the perfect balance of being knowledgeable, helpful and friendly without overly imposing himself. He was constantly integrating personal additions to the trip, like bringing fresh coffee and tea to enjoy at the top of the French Valley.

Full Day French Valley, Ben C., United Kingdom, January 30, 2020

We loved our trek with Pepa! She was very nice and funny, providing a lot of explanations about the region, the nature, etc.
She set a very good pace for the entire trek, taking into account the physical conditions of all participants.
She made this trek an unforgettable experience!

Guided W Trek, Maxence R., France, January 28, 2020

Pablo was an excellent guide and managed the need to change our itinerary with great skill. Both Pablo and Manuel, the driver and support person made the trip an excellent experience. Great experience with Chile Nativo from pre-trip coordination and during the trip. No issues with logistics and planned activities.

Patagonia Estancias Horseback Excursion, Lynn B., Colorado, USA, January 2, 2020

What an amazing trip! A trip recommended Chile Nativo and so glad they did. So nice to have EVERY detail planned so that I could just enjoy the trip! I thought the guides were AMAZING! These guys know what they are doing. The expertise on the flora and fauna, the ease of the check in and check out at the Refugio’s, and just their good nature made our group the best! We started as 8 (10) strangers and ended the trip as friends. Loved Nico in particular. My daughter hurt her knee and he was especially helpful to her! So wonderful that I cannot wait to use them again and come back. And I have already recommended them!

Guided W Trek, Denise B., USA, January 1, 2020

Very professional tour. Congratulations!

Guided W Trek, Andrea D., Italy, December 30, 2019

The W Trek was outstanding and we found the whole trip much easier with all the guidance and recommendations from Chile Nativo. We loved the care and attention to details from the quick response to our e-mails to the briefing before our trek start. We’ll recommend your services to friends for sure. Thanks guys! 🙂

Juliano A., Brazil, December 29, 2019

Every detail of the trip was seamless! Every transfer was on time, courteous and informative. The accommodations were perfect. The Fast Track domes were SO comfortable and the food amazing.

Fast Track W, Laura M., USA, Decemnber 29, 2019

Fantastic time in Patagonia! Made all the better with the ease with which Chile Nativo organised everything!

Independent W Trek, Benjamin B, United Kingdom, December 28, 2019

Great experience and really took the stress out of planning!

Independent W Trek, Phil M., USA, December 26, 2019

Excellent communication and support for the W Trek Self Guided – all the arrangements were excellent. Great list of various options. Alicia provided excellent support for the trip!

La Estancia Peninsula – an amazing, relaxing experience. Horseback riding, food and demonstrations were excellent.

Independent W Trek & Full Day Estancia La Peninsula, Ivan P., Canada, December 23, 2019

The communication during the booking process was just perfect.

Independent W Trek, Markus H., Germany, December 12, 2019

The trip was simply amazing with special thanks to our wonderful guides Chalo and Vale. I would highly recommend these two incredible people. I really liked the quick response on questions via mail.

Fast Track W, Davy D., Belgium, December 12, 2019

Our trip was fantastic. We booked later than our friends and the representatives at Chile Nativo were excellent in their efforts to make sure our trip was able to match with our friend’s as close as possible. Very helpful. We had a wonderful night at Los Cuernos where our cabin was amazing. Great meal and we met some lovely people. What we enjoyed was – meeting so many different people on our journey and meeting up again and again during the hostel stays and our trek,

Independent W Trek, Gillian H., United Kingdom, December 11, 2019

Thomas our guide was super fluent in English, and very alert and sensitive to our needs – me with my sore knees and my wife with her sore ankles post the O Circuit. We had such a lovely time with him during our private full day tour of Torres Del Paine. He has a rich collection of info and tidbits of knowledge. together with the driver, they endeavoured to find interesting animals for us to look at en route to TDP. We love the surprise pack of snacks and the picnic. An overall lovely experience.

Full Day Torres Del Paine, Kalthom A., Singapore, December 2019, December 7, 2019

Trip was very well planned and the briefing had me well prepared. Booking (really short term) was easy and Chile Nativo staff was very helpful (e.g. providing offers on how to make it work with time restrictions I had).

Independent W Trek, Julian W., Germany, December 5, 2019

Exceeded my expectations! Food was delicious and plentiful, scenery was spectacular, the hike itself was challenging and rewarding. Loved the way it was structured – getting kms into the legs without a pack on day 1, short distance with the pack on day 2, then longer day 3 and easier day 4 ready to gear up for the pass. Loved every minute of it!

Paine Big Circuit, Susie, Australia, November 29, 2019

A superb and highly memorable trek. Everything was well organised. Itinerary was great. Food was excellent. “Challo” was the prefect guide. From the moment we first met him he was welcoming, enthusiastic and positive. Throughout the trek, he was very helpful, informative and always looked after the group. Huge thanks to Challo for making the trek such a superb experience. All went well pre-trip and Alicia’s communications were excellent and helpful!

Fast Track W, Ian L., United Kingdom, November 27, 2019

As a single, older, traveller looking for some different experiences, Chile Nativo proved to be one of the few, and certainly the best at, responding to multiple requests for ideas towards the tailoring of an unforgettable trip much of which was off the usually beaten track. From beginning to end the trip was faultless, guides informative and helpful with challenges at levels that took me to, but not over, my capabilities. Talk to them – you won’t be disappointed!

Taylor Made Trip, Chris A., United Kingdom, November 24, 2019

Nice itinerary, excellent & knowledgeable guide and porters who were very good with group and assisted with all requirements. Very happy with overall experience! Enjoyed it thoroughly.

Paine Big Circuit, Karel L., South Africa, November 19, 2019

Everything was fantastic! Our guide for the Fast Track was THE BEST and the meals and accommodations at the Riverside Camp were WONDERFUL! The trip was amazing, the customer service was great, and our guides were so helpful, knowledgable, and flexible. Thank you for an incredible journey.

Taylor Made & Fast Track W, Flavia B., USA , November 16, 2019

Our guide, Pablo, and our driver were both great. We learned a lot and had a great experience. I felt like i learned a lot from Pablo. He adapted the trip to the needs of the group and was fun, as well as very knowledgeable. I would definitely recommend him to anyone who was going to visit Patagonia.

Andrea & Devin W., USA , July 8, 2019

Chile Nativo’s service from booking to final drop off was fantastic! Really great value. We were a small group of 6 trekkers and you provided great tents and gear. Our guide, Armando, was extremely knowledgeable and experienced in the park. With 20 years guiding experience he was still very professional and engaged with our group and clearly very passionate about the area. It’s a fantastically beautiful place! I would definitely recommend Chile Nativo to anyone looking for a quality, authentic Torres del Paine trekking experience.

Mary Garden, USA, July 3, 2019

It was our first introduction to Chile and Patagonia and an experience that we’ll never forget. Excellent planning and great recommendations from the Chile Nativo staff for the entire trip (including the Perito Merino excursion), and as for the W, Pelin’s guiding was far above and beyond our expectations.

Jennifer Robson, USA, November 9, 2018

As horse lovers from the Netherlands and looking for a new unforgettable experience we decided to look for a horse ride in the Patagonia area. After some search on the internet we came to the Chile Nativo site and found a perfect ride for us. From our point of view we had an incredible trip and would recommend Chile Nativo for arranging you’re riding tour, giving you the opportunity to really enjoy. For horse riding and nature lovers the thing to do at least once in a lifetime.

Jasper Brugman, Netherlands, February 23, 2018

Very smooth with bus vouchers and vouchers for the Refugio’s and park fees. All went very smooth and hazel free.For people who like to travel & hike independently this is a wonderful way to go with Chile Nativo. Not speaking Spanish it would have been difficult to arrange the logistics of this trek ourselves.

Kathryn Hobbs/Craig Aldworth, USA, February 22, 2017

Staff

Gonzalo Fuenzalida (Founder)

As founder, Gonzalo is responsible for maintaining and developing the characteristics that Chile Nativo is famous for: top notch service, excellent outdoor programs and a continued commitment to sustainability. Eternally optimistic Gonzalo is an eternal fan of Chile’s great south, its sublime landscapes, moody weather and uncharted canals and islands. His Patagonia travel tip? Choose the shoulder season: bursting with flowers and baby animals in spring; followed by crunchy copper-toned leaves, empty trails and more stable weather in fall. Besides Patagonia, his heart belongs to Chile’s superlative seafood (unfortunately the same can’t be said for melon - he’s never liked it!). Adventures on horseback across Mongolia, traveling the Trans-Siberian railway and exploring Vietnam and Japan top Gonzalo’s bucket list.

Marina Petrozzino (Commercial Manager)

Born in Buenos Aires and now based in Chile’s Rancagua, home is anywhere Marina’s husband and daughter are. When trekking in Chile, she’s continually amazed by the feeling of smallness against its vast landscapes. Her favorite season in Patagonia is fall, when the trees burst into vivid color and the winds and crowds subside. Never without her camera, Marina loves capturing landscapes and counts Iceland and its ethereal natural wonders among the her greatest travel experiences.

Daniela Gamboa (Sales Manager)

Santiago-born Daniela especially loves Patagonia when its colors transform from greens and blues to reds and yellows. Speaking of changing landscapes, Daniela is a fan of the new age of Chilean cuisine. However, she advises travelers start simply with a mote con huesillos or completo italiano, or meat-and-sides-laden sandwich at a traditional “fuente de soda” restaurant. If she wasn’t in Chile, Daniela would live in Japan - a country whose culture, people and food really surprised her. When traveling, Daniela’s advice is to enjoy each moment (even the difficult ones). Why? Because traveling is the best school of life there is.

Fabiola Castillo (Financial Manager)

When not trekking through Patagonia, you can find Fabiola immersed in books of figures. After all, she’s the gal who crunches the numbers to make our trips run smoothly! Taking advantage of what the Earth has gifted to us is extremely close to Fabiola’s heart: in fact, if she could have any super power, she’d choose to travel back in time and recover the natural resources humans have squandered. Fabiola’s Chile travel advice? Enjoy each minute as if your trip will end at any moment—and eat plenty of pastel de choclo!

Andrea Guzmán (Product Manager)

Originally from Antofagasta in the north, Andrea fell in love with Southern Patagonia where she worked as a guide in Torres del Paine from 2015-2021. In fact, she fell in love so much with the region that she made the entire road trip from Santiago to Puerto Natales in a Samurai with her dog named Gaucho (who later became a famous Instagram influencer!). As product manager, Andrea is passionate about sharing her love for Patagonia through the beautiful experiences she creates for Chile Nativo; whether it be the intense colors of the Nothofagus that April brings, or the wonders of new flowers & wildlife that thrive during spring (September - October). Working with Chile Nativo also gives Andrea the flexibility to work remotely from Puerto Varas, where she currently lives, and be present as a mother - something that is truly invaluable.

Alejandra Gutiérrez (Reservations Manager)

Born and raised in Viña del Mar, Alejandra has never enjoyed big-city life. Instead, she prefers Chile's wonderful little towns - each with their own unique & special attractions and their good craft beers! Take Puerto Natales for example, which Alejandra says is a wonderful place to visit by itself - not just because it's the gateway to Torres del Paine National Park. As a proud vegan, Alejandra will be the first to tell you about the great variety of excellent gastronomy that Puerto Natales has to offer everyone! As reservation manager, Alejandra enjoys collaborating as a team to create the best experiences for Chile Nativo clients. Skydiving in New Zealand was by far the best thing she's done and a place she says she would go back to live in a heartbeat! She'll never forgot Steward Island with its beauty and tranquility, great variety of birds such as the kiwi and because its the place where her love for trekking began!

Catalina De la Torre (Travel Specialist)

Chilena born, Catalina spent the majority of her adolescent between Chile & Brazil. As a travel specialist, planning unique excursions for different guest profiles and preferences is most rewarding to her. She admires Chile for its hills, mountains, and lakes - many which were given secret names by the first tribes who thought as nature as spiritual manifestations. Of all her travels, Catalina says Myanmar in Southeast Asia is one of the most magical places she's ever been to. A friendly place where the people still preserve their culture - beautiful and unknown - and its amazing landscapes full of history and ancient ruins, habitable lakes and dense jungles. Contrary to most Chileans, Catalina has never been fond of avocados but will enjoy classic chupes, caldillos, and of course - good red wine!

Paula Ortiz Herrera (Travel Specialist)

Paula was born and raised in Santiago at the foot of the Andes Mountains, where the sun rises early and the air is pure. As a Patagonia Travel Specialist, Paula loves having the opportunity to talk & share with travelers from all over the world while getting paid for it! Her best travel advice fits perfectly with Chile Nativo's philosophy - visit a place long enough in order to live and experience the local culture and landscapes. During her travels, Paula says Hoi An city in Vietnam was the most beautiful place she's visited. She even had the opportunity to pray in a Buddhist temple which fits perfectly with her most desired superpower if she could have one - being able to see & share light and calm everyone even on the hardest of days.

Tim Connelly (Guide)

French-born, Tim quickly took to Chile’s unofficial national food, the avocado. In fact, he happily declares he’d eat avocados (and avocados only!) for the rest of his life. A guide for Chile Nativo, he adores his job and considers it an honor to be an ambassador for the natural world and introduce travelers to Chile’s wilderness and ecosystems. Patient to his core, the most out of character travel thing Tim has ever done was visit Burning Man. However, his best piece of travel advice holds true for all: “Remember that traveling is an investment in yourself.”

Luis Quiroz (Professional Driver)

Luis is one of our indispensable members. He has been driving guests through the wilds of Torres del Paine for years. As if being an amazing and safe driver wasn’t enough, he also has an eagle eye for spotting pumas.

Pablo Maldonado (Guide)

From Santiago where he attended school prior to moving to Valparaiso where Pablo earned his degree in biology, he states that his love for mountains and nature is a legacy from his parents. With them at an early stage, he learned to love the outdoors world which was also the motivation to study biological sciences. Later in life, tourism appeared as a platform that united outdoor life, travel and the possibility to offer his knowledge which allows a greater entailment with the southern ecosystems. In this context he has taken mountain, glacier and first aid courses, and has a diploma from CEQUA (center for scientific and technological research), and is always tending to improve in his profession. A little over ten years ago Pablo came into contact with the world of horses which have allowed him to travel to amazing places in Patagonia.

Baru Marambio (Guide)

Born in Santiago, Baru has lived in Brazil as well as the deserts, forests, mountains and pampas of Chile. His next ideal stop? Outer space - though given a chance he would first create new techniques for sustainable architecture here on Earth. As a guide, he knows that travelers are often drawn by Chile’s spectacular landscapes - though hopes to show guests how these singular landscapes have created a beautiful spirit in its people as well. While he dreams of soaring through the skies, seafood is how he fuels his adventures: “...it’s what we wild ones eat,” he says with a smile.

Santiago Paradas (Guide)

Born and raised in Jalisco, Mexico and living in Patagonia for 6 years, Santiago considers himself a mountain lover of cold climates and outdoor winter sports. Mexican to the core, he is a lover of spicy food and his favorite Chilean and Patagonian dish is crab legs with pilpil sauce. He always enjoys sharing the different and varied seasons of Patagonia and even though his place of origin is temperate, his favorite season of the year is winter as he enjoys going out on the trails and kicking some snow. When he is not guiding he enjoys exploring new destinations in the world and among his pending places to explore soon are Lapland, Kamchatka, Yakutsk and Alaska and of course the rocky mountains of North America and the giant and imposing Andes mountain range of Chile.

SY Joyce Kan
SY Joyce Kan
2023-03-07
Amazing trip! We joined the Torres Del Paine 7 day O trek tour - note that this tour is not a complete O Trek but skipping the part from Camp Frances to Las Torres, which worked in our favour as our holiday is limited and we won’t miss much. Our guide, Debbie was knowledgeable and amicable, and very passionate about hiking. Unfortunately I fell sick during the hike and wished to leave a day earlier than planned. Debbie and Chile Nativo quickly rearranged transportation for us and was very helpful. Throughout the whole process Chile Nativo was very responsive. We had a memorable journey and I would highly recommend Chile Nativo.
Jim Garvin
Jim Garvin
2023-03-02
Fantastic experience! We were booked with Chile Nativo via Swoop and had a wonderful experience. Our guides, Tim & Lucile, were awesome. We really enjoyed their company. They were very knowledgeable about the region (the history, animals, landscape, etc). Highly recommend.
Olivia Evans
Olivia Evans
2023-02-15
I booked the independent, self-guided Torres Del Paine trek with Chile Nativo’s help and was so glad I did. When I looked to book on my own, everything was all reserved in Torres Del Paine and Chile Nativo was the only agency that could help me find a spot still. To still be able to go on the trip when I wanted to go, to not have to spend so much time planning all the logistics, to get a local’s recommendations on the best way to do the trek…but STILL get to do the trek on my own was amazing and worth every penny. In particular Paolina at the agency was incredibly helpful. I would recommend this agency to anyone looking to hike in Torres del Paine.
Chiloe Natural (chiloenatural)
Chiloe Natural (chiloenatural)
2023-02-10
Serious, professional, and friendly Tour Agency in Puerto Natales that will cater your needs in Patagonia and Torres del Paine.
Kevin Jobst
Kevin Jobst
2023-01-27
Hiking in Torres with Pepa is like walking with your smartest and wisest friend. She has an incredible depth of knowledge in everything from mycology to government, from geology to history. She is fiercely passionate about conservation and our planet and has dedicated her life to making our world a better place. Our two porters Filipe and Bastian were both incredibly strong and highly professional. Always in the know on where to set up the tent, they picked the best spot in every site we were at. Also, they were an absolute blast to hang out with after the long days hiking. I cannot recommend this particular team highly enough and if you are passionate about the environment, making the world a better place, learning everything there is to know about glaciers, mushrooms, Patagonia, the history of Chile, magma intrusions and edible berries request them by name. Thank you to all three of you for making our experience so special and I hope our paths cross again.
Brad Smith
Brad Smith
2023-01-15
Our Torres Del Paine Plus trip was fantastic! A great crew of newly-made friends, guided by Izabella “La Professora”, on a journey beyond expectations. What a great time, a balance of hiking and touring. DO NOT miss the pumas!!! I will definitely go with the Chile Nativo team again, and thanks to Nestor & Juan too!
Senga Simpson
Senga Simpson
2023-01-09
Excellent service. Thank you Vicky
Lukas Winegarner
Lukas Winegarner
2022-11-28
Camilo is ledged! Chile Nativo is extremely experienced and knowledgeable - I would highly recommend booking directly through them. We were a group of 8 doing the O 7 day hike and everything was great! Thanks to Camilo & Tomas and all of our porters!

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